The heart of our work is a commitment to helping families to build strong, healthy relationships by providing a safe and supportive environment.

Our team of experienced professionals provide a wide range of services, including family time supervised and supported contact (also known as child contact sessions), parenting support, family mediation, and workshops to support families. We welcome families from all backgrounds and all circumstances, tailoring our services to meet any unique needs.

Our services are designed to help families work through a wide range of issues to get quality enjoyable family time in place. We also support with family mediation for relationships (divorce and separation), mental health concerns, and addiction. Trained counsellors provide a safe and confidential space for families to explore their feelings, share their experiences, and develop strategies for positive change. Did you know you don’t have to go straight to court to get plans in place for a divorce? In fact, using mediation ensures a smoother and less traumatic process to get family matters resolved.

Family support services include:

• Indirect / Letterbox support
• Supervised Contact
• Summarised Supported Contact
  (some funding available)
• Supported Contact (some funding available)
• 1 or 2-way Handover on premises
• Escorted / Community Contact
• Review of Contact Plan meeting
• Court Reports
• Electronic Contact
• Independent Social Work Advice
• Family Mediation

We empower families to take control of their lives and build a brighter future. Every family has the potential to thrive, and we’re here to help every step of the way.